Privacy Policy

This policy sets out the persons from whom we collect personal data (“Data”) and how we may collect that data and use it

We take personal privacy and security of any information (which, for the purposes of this Notice we will refer to as ‘Personal Data’) that you provide to us very seriously.It is this policy (together with all of our other policies and Terms of Use) as documented or referred to on our website and in hard copy if applicable which sets out the basis on which any personal data we collect from you or that you provide to us will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our website and by completing or filling any of our forms including booking  or otherwise contracting with us you are accepting and consenting to the practices described in this policy.


For the purposes of the Data Protection Act 2018 (DPA) the data controller is 24×7 Limited and we have appointed a Data Protection Officer . If you have any issues about how your data is being used he may be contacted at [email protected]

The detail

We may collect and process the following data.

Information about you that you give us by filling in forms on our Website (including the information you provide when you register to use our website, subscribe to any of our services, place an order  or participate in any function on our Website) or otherwise on or completing any forms that we have provided you with or by corresponding with us by phone, email or otherwise.

To be absolutely clear this information may include (but is not limited to) your name, address, email address and phone number, financial and credit card information passport details, personal description and photograph and also to any details of your children that you register with us.

With regard to each of your visits to our website we will automatically collect the following information.

We may also receive information about you from other sources including other websites that we operate or other services that we provide. We may share that data internally and combine it with data we have already collected. We will only share and combine your data so we can provide the services that you have requested. We work closely with some third parties (including, for example, business partners, sub-contractors, payment and delivery services advertising networks, analytics providers, search information providers and credit reference agencies).

Information received from filling in forms including consents for a DBS check and information required as appropriate for accommodation requirements

It is also possible that we may collect information as a result of combining certain data we have collected or which has been inferred by analytical algorithms. Any such information will only be used if we can reasonably assume that it will comply with this policy

Use of the Data

If you provide us with information you consent to us using it as follows:

You consent to us using information we have collected about you either directly or from other sources (but not necessarily directly from you) for:


Our business relationship with you

Information we receive from other sources.

We may add information to that you have provided and use this combined information for purposes set out above depending and to enhance those purposes.

These paragraphs tell you who we will share your information with

You agree that we have the right to share your personal information with:

In particular we may disclose your personal information as follows:

How we will look after your personal information we have collected

Under DPA you have certain rights which we set out below:

Outside of the European Union?

If we send your personal information outside of the EU we will always need your specific consent. Without that our policy is not to send personal information outside of the EU. In any event your information may be sent to Portugal